CUSTOMER CARE
FAQ
Q:HOW DO I PLACE AN ORDER?
A: To place an order select size and color then add to basket. For more assistance please contact us.
PAYMENT AND SHIPPING
Q:How long will it take to receive my order?
A: Your order should take one business week, if longer please contact us
Oder's are economy shipped USPS 3-5 business days $5.00 USD
Canada 5-10 business days International for a flat rate of $7.00 USD
please note : Expected shipping delays up to two weeks are accruing due to the pandemic and weather conditions.
we are only shipping to the U.S and Canada were prohibited.
SECURE ORDERING & PAYMENT OPTIONS
Q:Are transaction secure?
A: Absolutely, upon checkout you will be redirected to our PayPal account.
You do not need an PayPal account to order select
guest option,choose your method of payment. You will receive a
confirmation e-mail from us after receiving payment.
For more info on PayPal follow the link on the link here.
We have been in the game for a while, making personalized graphic design and remixing vectors prints for local softball, soccer organizations, and basketball team’s middle-high school. just as Liv'n -Phat is a hip-hop term used back in the day to describe a way of life. For us, it means a person with goals, dreams, and any amount of money. Someone with skills, either on the dance floor or on the (Mic) and much more. It's all about having a positive attitude and you being you.
This site will be updated as we are constantly working on bringing customers phat graphic design T-shirts and other high quality products.It is our responsibility to notify the public some drawings may offend others and only represent artistic expression and are not a representation of any of our affiliates.Trade marks, logos and service marks on this site are registered trademarks of DEEP ROOTED & LIV'N-PHAT and their affiliates. Unauthorized copying, republishing, and reproduction of items on this site are prohibited. Some animated Gif Images and wav music files we are using were found on the web and if we are not to be using them, please inform us and they will be removed.
RETURNS
Not satisfied with your order. Simply return your unworn, unwashed products and a refund will be issued.
Please note buyer is responsible for shipping returns.Exchanges are offered as long as item is available and will be processed only after the original item is received. We cannot accept liability for goods that get lost or
damaged when they are returned.in such case we recommend all packages should be returned via a postal
traceable way.
Adult/unisex products: Measure with arms down at sides, measure all the way around the upper body, under arms and over the fullest part of the chest.
Unisex garments are sized based on men's measurements. When ordering unisex products for women, we recommend ordering a size smaller. For example, a woman that typically wears a medium should order a small unisex garment.
OUR SERVICES
custom print service is not being offered at the moment.
Have any questions or concerns?
We’re always ready to help!
more you should know.
When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. We may contact you via email, telephone, text messages, and postal mail. to notify you regarding your account, troubleshoot problems with your account, to resolve a dispute, and to collect fees or monies owed, poll your opinions through surveys or questionnaires, to send updates about our company.
Our company is hosted on the Wix.com platform. that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy. This information will be updated learn more from the links below.
PayPal privacy policy
